Achieving a higher level of customer satisfaction and overall performance at Turkish Airlines Los Angeles Office can be enabled by simplifying operations carried out across different departments. For issues to be resolved quickly and for operations to run smoothly with the least hitches, effective communication among flight crews, ground staff, and management is very important. This training program enhances the efficiency of the operations through teamwork which emphasizes adherence to protocols so that the company’s reputation of being reliable and an airline service provider of quality can be maintained by the Turkey Airline office in Los Angeles.